Computerz R Us • Customer Service Survey

Tell us what’s working — and what you want improved.

Quick survey (2–4 minutes)

Your feedback helps us tighten up response times, communication, and overall service quality. If you want a follow-up, include your contact info at the bottom.

IT Support

Networking & Wi-Fi

VoIP

Cybersecurity

On-site & Remote

1) Overall experience

Overall satisfaction (1–5)

1 (Poor) 2 3 4 5 (Excellent)

Required

How likely are you to recommend Computerz R Us? (0–10)

Required

What did we do best? What should we improve?

2) Service details

Which services did you use? (check all that apply)

IT Support Networking / Wi-Fi VoIP / Phones Cybersecurity Remote Support On-site Visit New Install / Upgrade Other

Response time (1–5)

1 2 3 4 5

Required

Communication & clarity (1–5)

1 2 3 4 5

Required

Quality of work / first-time fix (1–5)

1 2 3 4 5

Required

Pricing & estimate transparency (1–5)

1 2 3 4 5

Required

3) What you want us to support

What would you like to see us support more of? Preferred support methods (check all that apply)

Phone call Email Text message Remote session On-site visit Scheduled appointment

Anything else we should know?

4) Optional contact info

Your name (optional)

Business / Residential (optional)

Email (optional)

Phone (optional)

It’s okay to contact me about this feedback.

If checked, please include email or phone above.

This form opens your default email app. You can review the email before sending.

After you click “Email Survey”, the form will clear immediately for privacy. (Your email app will open in a new draft so you can hit send.)

Thank you — your business matters.

We really appreciate you taking a moment to share feedback. It helps us improve how we communicate, how fast we respond, and how well we support you going forward.

Need help right now? Reach out anytime.